How Notifications Work

Lighthouse sends you notifications for important things like support ticket replies, account updates, and community announcements. You get to choose which channels those notifications arrive on and how often.

To configure your preferences, go to Settings and click Notifications.

Email Frequency

For ticket notifications, you can choose how often emails are sent:

• Immediate -- You're notified right away when there's ticket activity
• Daily Digest -- You receive one summary email per day
• Weekly Digest -- You receive one summary email per week

Other notification types (like promotions or announcements) are always sent immediately.

Notification Channels

You can receive notifications through up to three channels:

• Email -- Sent to your account email address
• Pushover -- Mobile push notifications through the Pushover app (requires a Pushover user key)
• Discord DM -- Direct messages on Discord (requires a linked Discord account)

Each notification type can be independently toggled for each channel, so you can pick exactly how you want to be reached.

Notification Types

Setting Up Pushover

If you'd like mobile push notifications, you'll need a Pushover account. Once you have one, enter your Pushover user key in the Notifications settings page. After that, you can toggle Pushover on or off for each notification type.

Setting Up Discord Notifications

To receive notifications as Discord direct messages, you'll need to link your Discord account first. Once linked, the Discord DM option becomes available for each notification type. The Lighthouse MC bot will send you a DM with your notification.