The Contact Us form lets anyone send a message to Lighthouse staff without needing a website account. Whether you're thinking about joining, have a question as a parent, or need to reach us for any reason, this form is the easiest way to get in touch.
You can find it at Contact Us.
The form asks for a few pieces of information:
Pick the category that fits your situation best:
| Category | When to Use It |
|---|---|
| General Inquiry | A question that doesn't fit elsewhere |
| Membership / Joining | Questions about joining Lighthouse or what membership involves |
| Parent / Guardian Question | Questions from parents evaluating the community for their child |
| Report a Concern | Something you've noticed that should be looked into |
| Donation / Support | Questions about donating or supporting the community |
| Technical Issue | Something on the website or server that isn't working |
If you're not sure which category fits, General Inquiry is always a good choice.
Once you've filled out all the required fields, click Send Message. You'll see a confirmation on the screen letting you know your message was received.
After you submit, a few things happen automatically:
Staff aim to respond within a reasonable time. If you don't hear back, check your spam folder first -- confirmation emails can sometimes land there.
If you already have a Lighthouse account, the support ticket system is a better option. It's designed for logged-in members and connects you directly with the right department.
If you contact us through this form and later create an account with the same email address, your previous conversations will automatically be linked to your account.