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User Handbook
Submitting an Appeal

Before You Appeal

When you're first placed in the Brig, there's a short waiting period before you can submit your first appeal. This is intentional -- it gives you time to cool down and think about what you'd like to say.

Your Dashboard will show you the exact date and time when your appeal becomes available. Once that time passes, a Submit Appeal button will appear.

How to Submit an Appeal

  1. Log in and go to your Dashboard
  2. On the Brig status card, click Submit Appeal
  3. Write your message explaining your situation -- be honest and respectful
  4. Click Submit Appeal to send it

Your appeal is sent directly to the Quartermaster team, who handle moderation and discipline matters. They'll review your message and respond through a support ticket, so check your notifications for their reply.

Tips for a Good Appeal

  • Be honest about what happened. Staff already know the details, so owning up to your actions goes a long way.
  • Be respectful. Even if you disagree with the decision, keeping a calm and respectful tone shows maturity.
  • Explain what you've learned. Staff want to see that you understand why the behavior was a problem and that you're ready to do better.
  • Keep it focused. You don't need to write an essay -- a clear, sincere explanation is all that's needed.

What Happens Next

After you submit your appeal, the Quartermaster team will review it. There's no set timeline for a response, but staff will get back to you through a support ticket.

If your appeal is successful, your access will be fully restored -- your Minecraft whitelist, Discord roles, and website access will all come back automatically. You'll receive a notification confirming your release.

If your appeal is not approved, staff will explain why. You can submit another appeal after a 7-day waiting period.

Appeal Limits

To keep things fair and manageable for staff, there are a few limits on appeals:

  • Your appeal message must be at least 20 characters long
  • After submitting an appeal, you'll need to wait 7 days before you can submit another one
  • Your Dashboard will always show when your next appeal is available

If You Have Questions

If you're confused about your Brig status or the appeal process, your best option is to include those questions in your appeal message. The Quartermaster team can clarify anything you're unsure about when they respond.